For property management companies
AI for property management companies
Routine tenant, owner and board emails answered from your policies. Work orders followed up until the job is closed with photos. Bids, certificates and renewals tracked before they lapse. Built inside the tools your managers already use, and nothing goes out alone until you approve that kind of message.
01 Where the day goes
A property management Blueprint starts by writing down where the day goes.
- Tenant, owner and board emails arrive all day, and each one reads urgent.
- Vendors get scheduled by phone tag.
- Bids, insurance certificates and invoices get chased by hand.
- Board reports come together late at night.
From the sample Blueprint · Illustration only
02 What gets installed
Each piece does one job, and each one says what waits for you
- Front desk agentReads every tenant, owner and board message, answers the routine ones from your policies, and routes the rest to the right manager with a draft reply.Waits for you: Any reply outside your policies, and every reply until you approve that kind to go out alone.
- Work order agentTurns a request into a work order, books a vendor from your approved list, and follows up until the job is closed with photos.Waits for you: Any vendor off that list, and any job above the limit you set in writing.
- Paperwork agentLines up bids side by side, chases missing certificates and invoices, and files everything where it belongs.Waits for you: The choice of bid. It lays them out; your manager picks.
- Deadline watchWatches licenses, insurance certificates, renewals and filing dates, and flags each one early.Waits for you: Nothing. It only flags, and a person acts.
- Board report agentDrafts the monthly report from what already happened.Waits for you: The report itself. It reaches the board only after a manager reads it.
- Morning briefOne page each morning: what came in, what got closed, and what needs your yes.Waits for you: Nothing. It reports; you decide.
Agent cardSample: the front desk agent
Purpose
Answers routine tenant, owner and board messages from your written policies.
Tools it may use
Your shared inbox, to read and to draft. Your files, to read your policies.
Data it may read
The message, your policies, and the unit or owner it concerns. Nothing else.
Alone
Drafts only, until you approve a kind of reply to go out on its own.
Never
Moves money, changes a lease, or promises a repair date nobody has booked.
Off switch
One toggle. Messages go back to your managers' inbox the same minute.
Every agent you get ships with a card like this, written before it runs. The eight rules behind every card are on the owner's checklist, and how I hold my own systems to them is on the trust page.
03 How it starts
Nothing runs alone until it passes inspection on your real work
- WalkthroughWe walk through your office together, in person or on a call.
- BlueprintOne page, free and yours to keep: what to build first, and in what order.
- BuildScoped and priced in writing before any work starts.
- InspectionIt works live requests beside your managers, drafting only, until you approve it to answer on its own.
- CareMonthly monitoring, tuning and fixes, so the system keeps pace with the company.
04 Questions
Asked and answered
Does it answer tenant phone calls?
It works written messages: email and web forms. Calls stay with your team, and your Blueprint says whether a call line belongs in the plan.
Will it reply to a tenant on its own?
Only for the kinds of messages you approve, after it has drafted beside your managers on real requests. Until then, every reply waits for a person.
Does it work with our property management software?
It works inside the tools you already use. The walkthrough lists them, and the Blueprint says how each one connects.
What happens to our tenants' information?
It lives in your accounts and in the tools you approve in writing. Every action is logged where you can read it.
How is a build priced?
Builds are five-figure engagements, scoped and priced in writing in your Blueprint before any work starts. The Blueprint is free.